Employee holds
I know it’s company policy not to hold customer items till the close of the business day. If you are an associate does your store hold it for associates! During the 20% weekend I wanted a specific coffee maker and it was $999 at Homegoods. I also needed to buy a large floor rug and a lot of kitchen items. I asked someone on the floor who happened to be standing next me if the store will hold till the next morning for associates for a sister store. Her response was I don’t see why not. When I asked the cash if I can place the items on hold till the next morning. The cashier was flat out rude and was insulted that I never asked. I explained that I work for the company but at a different location, she was like we can’t put stuff on hold. She called a manager and the manager was condescending and i just said thank you and walked out. They lost a sale for well over 1k because i am redoing my kitchen and living and replaced all small appliances, gadgets and other things.