No Service at all in 77457 - Tower is down
Visible/Verizon refuses to beleive that their tower is not working. Our service has been down since August 10 (Monday)
We can drive 15 miles up the road and get service just fine - those towers are working. I've chatted with 5 agents who just kept saying the same thing, reinsert your SIM, turn airplane mode on/off etc.
Nope, it's the goddamned tower. Our credit card/merchant processing machine also uses Verizon, so does our lotto machine. None of these devices nor any of my 4 personal phones, nor any of our employees phones will work here in our town. Everyone has had the same experience - go north on the highway about 15 miles and you can pick up a great signal.
Someone needs to kick Verizon/Visible and wake them up.
NOTE: They have assigned a case number (4 days ago) and nothing has changed. I can literally see this tower from our parking lot - it's the only tower in our town and it's ~1 mile away. Not a single vehicle has been down the service road to inspect the tower. No further emails or chats from Visible/Verizon...It's like we don't exist.