u/EyeCe_YT

So I booked a svartpilen 401 on April 29th. I know it’s not a bike they move much so I knew there would be a delay to get the bike. Booked it April 29th, took a test ride on may 5th and really liked the bike. They said they’ll have the bike in 7-10 days. May 15th was the quoted delivery date. They said they’ll billing would be done on may 6th. I call them up on may 15th and they say the billing will be done today and the truck is gonna start from the plant that day. Oh and between the 5th and 15th I had called them a couple of times and every time I called they said the billing is gonna be done today and the truck is gonna start. For the last 3 days I’ve been calling them to get a confirmation or some tracking details. The communication from them was abysmal. They don’t lift the calls. I tried calling the company number, the manager and no reply. The times I did reach them, anything I ask they go ‘I’ll find out and let you know in 10 mins’. And they don’t call back at all. Today I call them and they say the bike will be here on the 25th. That was the last straw. I ended up cancelling the bike and I’m gonna go with a guerilla 450. I didn’t mind waiting if they communicated properly at the very least. Absolutely pathetic from them.