Return request for bose stereo with cd changer
I sold a bose wave radio with a cd changer recently and the buyer is claiming the CD changer makes a loud grinding noise and they want to return. I tested it before listing and everything worked fine. How would you handle this? My listings all say no returns, but I've only just started selling on ebay so I don't want to screw it up.
So far ebay buyers have been the most difficult to deal with of any platform I've sold on.. Mostly complaining about problems or damage to an item that I know for 100% fact were not there when I shipped the item. For example the clasp on a toy that suddenly won't stay closed, but I stored it in a large container with many other toys and it stayed securely closed with the pieces inside, even when I moved it around, for months.. It's been a huge headache so far