Federal Bank paid 10K compensation
I had a Jupiter Federal Bank account, which I closed on 2nd March 2026. The catch was that I had a ₹60,000 balance in my savings account, which was put on hold due to the account closure. They promised me that they would transfer the balance within 15 working days, but it didn’t happen as promised.
After 30 days, I filed a complaint with the RBI asking for a refund and compensation. On the 28th day after the RBI complaint, they transferred my balance, but there was no explanation for the delay or any compensation. So, I was not ready to close the matter and decided to fight back by asking for interest on the money they kept on hold and compensation for the delay.
After 2 ½ months, they credited ₹10,000 as compensation today. However, there was still no explanation from the bank’s side. I’m sure this money came from the official Jupiter Money account.
Now, should I close the matter if they come back again, or should I continue fighting for interest on the money they kept on hold?