I officially got a dental hygiene assistant job and the work interview was definitely something 😅
Due to Hippa I can’t disclose a lot of information, but I was called to do an in person casual interview for an EFDA position at an office, but due to me having no experience they offered me a dental hygiene assistant job interview which I accepted because I’m desperate for a job haha.
After the interview the manager came out and asked me to do a working interview the next day which I accepted and let’s just say it was kind of a rollercoaster 🤣
The first part of the day before lunch went smoothly, I was just trying to learn the software, learning how to schedule new patients, learning the typical steps in the office, and the technology they had there as well as learning to independently seat patients.
The second part of the day after lunch I was tasked to take on a patient, and when I brought the patient in they said they are having a terrible day and was already rude. I brought them over to take a pano and they said “idk how to do this I’ve never had this done before.” But I patiently told them how to do it and got it done, but then afterwards the patient looked at the lead apron and got pissed that I didn’t put it on them (office policy said I didn’t have to put it on them because nowadays radiation is so low that it’s completely safe without it and we would put it on them if requested.)
I said I am sorry and that if they wanted I can put the apron on them when they got into the room when I did more X-rays which I did, the manager and hygienist was already outside in the hall telling me I didn’t have to do this and that they would step in at any moment and I was like “I’m fine 🤣 I got this.” And then I stepped into the room.
I completed the additional X-rays and told them what they were for to detect if there are any caries or periodontal disease. I just stayed calm and did my job. The patient then told me they had something to do after the appointment and hoped their teeth didn’t hurt afterwards and I asked what they were doing to create small talk and they said it wasn’t any of my business…. 💀
After that I still kept my cool and explained that I needed to polish and floss and that if they felt uncomfortable they could just raise their right hand, and they said ok. After staying calm and collected and communicating what I was doing the patient opened up about their life and we even started laughing in the room during the appointment.
When I walked out I was a bit shaken up since that was my very first “rude” patient that I had, but the manager and hygienist were standing there shocked 🤣
At the very end of the day the office manager showed me into her room and basically glazed me on how much well I did with dealing with the patient and said that even the seasoned veterans there could barely deal with them. I just appreciated their kind words and said “well I felt a lot stronger having you guys having my back and saying you would take over if I felt overwhelmed.” And she offered me the job right then and there.
When I walked out I told all of the staff there that I got hired and they all celebrated and even they glazed me on how well I did and I told them the same. It’s so much easier having a team behind you rather than feeling like you are tackling the patient alone.
But to me, that patient wasn’t a huge deal for me since I used to work in a nursing home in the dementia ward and constantly got slapped and degraded 🤣 so I was used to it. But at the end of the day I am grateful for that unruly patient coming in so I could prove my worth.
Thankyou patient, because of you I have a job 🤪