Order history shows "delivered" but I didn't receive it
I ordered 7 items together but only 2 were delivered. I received the msg saying all will be delivered so when the delivery agent showed up with a box I assumed all the products were inside it and gave him the otp. When I opened the box, I saw only 2 products. I checked the app and it says all the items were delivered. I talked to the delivery agent and he said he didn't know anything about it. Then I called the customer service and they said they are looking into the matter.
Has this happened with anyone else? How did it get resolved?