BUYER BEWARE, do NOT hire The Grout Medic
If you’re looking for someone to update caulking or grout in your bathroom, DO NOT hire The Grout Medic.
I hired them to regrout and recaulk my shower. Less than two years later, the silicone completely failed, peeling off in long strips during routine cleaning. The back of every piece was covered in black mold, and the grout underneath had begun crumbling. The shower was in better condition before they worked on it.
Their response was even more disappointing. Instead of standing behind work that failed WAY prematurely, they hid behind a one-year caulking warranty and even nitpicked the exact amount I paid rather than addressing the obvious workmanship concerns. I was simply offered another proposal to pay them again to fix their failed work.
A professional shower restoration should last far longer than this. The quality of the work was poor, and their customer service was even worse. If you’re looking for a company that stands behind its workmanship when something goes wrong, this wasn’t my experience.