Samsung MultiXpress 4300LX - ADF scans come out completely black. Any ideas?
I'm having an issue with my Samsung MultiXpress 4300LX.
When I place documents on the scanner glass and scan them, the scans appear normal. However, when I scan through the ADF (Automatic Document Feeder), the resulting files on my computer are completely black pages.
Things I've checked:
- Printer is otherwise functioning normally
- Issue only occurs when using the ADF
- Scans from the flatbed glass are fine
- Problem occurs regardless of the document being scanned
Has anyone encountered this before?
Any troubleshooting steps or repair advice would be greatly appreciated as Servicing is not an option here. Service providers are unable to provide any help as the printer is more than 10 years old.
Thanks!