u/Gloomy_Skin8531
I’ve been shopping for instacart for the last couple years regularly. Back in 2020 I signed up and did some in Indiana, and recently picked it back up in Florida almost 3 years ago. Been a diamond/platinum shopper, 5 star ratings, 55 sec per item, whole Publix that I shopped at knew me the most. They would all tell me from bakery to deli to all cashiers that they see me the most and i must be the quickest.
Couple days ago I see I got an email that a background check is happening, which is cool. I got an DUI in 2022, finished probation 6 months early and did all the classes and paid the fines. Since then I have maybe 1 drink every couple months socially if that.
Got the email that checkr says consider on my driving, waited 24 hours and everything was fine so I went to shop that day. Today I woke up and got multiple emails that I’ve been deactivated because of that dui. One email says license could be expired or offense in the last 3 years which are both not true. Other email says 7 years for the offense, but I saw there was a mitigation submission form you can show rehab or classes you took.
I submitted that with all my certificates for the classes and probation ending early. Will I be able to figure this out? I do Instacart every week to make the little bit we need to supplement during the year, and do it with my partner in the summer when he has less classes (teacher).
I really need this flexible job, I’ve been so good at it and have so many regulars and knows the entire staff, I’m friendly and nice, try my best for every customer, just made one mistake 4 years ago. What can I do besides sending the mitigation submission form and responding back to insta carts emails.