r/Varsity_Tutors

I have documented over 70hours of sessions that this company has not paid me for. I tallied it all up in an excel document for them to delay me almost a month now without the proper pay since they started auto-invoicing. You can’t reach anyone to talk about it. They auto-update you with robotic replies and auto-silence you. They don’t care about your needs for accommodations as a tutor who is hard of hearing and will start calling your students to harass them on the side about you. Literally, my students were weirded out. They would come on talking about how they were called and told this and that. So weird. I wonder how many hours I’m short and won’t get paid for this month. I’ve seen a student for 3 months and have not been paid for her yet. They get paid but don’t want to pay out to their tutors. Shame!

Yesterday I had a class and afterwards tried to do my invoice. It told me it was now automatic invoicing and would show up. It still hasn't shown. I opened a help ticket which I was supposed to hear back from in 24 hours and I have heard nothing. What is going on?

After being with VT for over 10 years and teaching multiple grades and subjects, they want me to complete assessments for each grade I teach. It will be assessed by AI and each assessment takes about 18 minutes. Multiply 12 grades by 18 minutes, then add more subjects.

Was just made aware that we are not allowed to bill if someone reschedules an appointment 2 minutes before it starts. It has always allowed me to do this until yesterday. Is this a new update? I think that's actually insane. There's a student that does this with nearly every other session and it is such a waste of time. How can they expect us to give 1 hour of free labor when we cancel last minute, but they can't pay us for 1/2 of our time when someone does it to us?

Hi guys,

I was wondering what your experience was like when you first got started. What was your first tutoring session like and how hard is it to get opportunities?

I’m not seeing anything pop up and it’s kind of making me nervous. They finished my background check today and I’m only approved to tutor Statistics right now. I used to tutor introductory Statistics classes at FSU for almost three years, but that was entirely in-person.

The website was also a bit glitchy and I had some trouble setting up my profile. Every time I try to add my personal information and click “save changes,” it resets to the default fill-in-the-blank after I leave the page.  

I’m just super anxious right now 🫩🫩

So, summer is coming up. This is my first year with Varsity Tutors, and I'm noticing that students are canceling all of their future appointments, but they aren't giving me any notice or explicitly saying why. Should I just drop them as students? I don't plan on keeping them past this term as I'll be busy after the summer. I expected people to actually remove me instead of just... cancelling all of their sessions without a word.

I just don't know if all of them are doing this because of summer or something else. I think 2 of these kids may have hated me because I wasn't just giving them answers. This one kid specifically would come to sessions with insanely specific questions, obviously based on an in-class reading that he didn't do, and would treat me like ChatGPT. I assigned him flashcards to make and do outside of sessions.... and he simply did not do that.

Asking because of the new incentive policy. Do any of you know how students are able to leave a review? Does the option to rate pop-up at the end of the session? Or do they have to navigate to a portion of the website to leave a rating? I have been encouraging students to leave a rating at the end of the session; some have, some haven't.

I was just wondering how to get ratings more consistently.

Thank you.