How do I actually reach ivisa customer support?
I’m from India and planning my first backpacking trip around the world. I decided to use a third party service for my more difficult visas in Africa and Asia. I got most of my visas just fine, but some of them are taking longer than expected and the departure date is getting closer.
I know that the final decision on my visa application is up to each country’s immigration and not up to ivisa, but i would love to talk someone and get an update on where things stand and not just rely on a chatbot.
Has any contacted ivisa while waiting on a government decision to ask about the status of their application? I just want to talk to a real human and see what is going on before I leave. Is there a specific way to reach their support team, or is the website/chat the best option? I know that in the rest of the world they use a lot of whatsapp or maybe that’s an option too? I just want to get some pea of mind before my trip.