Question about phone interviews. Illinois
Hello, I was given a phone appointment for today between 10-12 for my annual redetermination interview. Nobody called me. This has happened a few times in the past and either they call the next day while I am working and can't answer or they send me a notice of missed appointment and deny my application. I wait a day or two to see if they call and wind up calling the 800 number and wait 4 hours to talk to someone. I know they are busy and get behind but I read some of your conversations about a change in error rates or expectations..........is this part of that? I really hope they call today because at midnight that ABE system will send me a notice saying I missed the appointment and my application is denied. Google AI is telling me that by law that isn't how it works and they should be rescheduling the first appointment instead of denying my renewal. I know it's only 1:30 p.m. now but they have NEVER called later in the day on the day. I guess I am just ranting ugh