Am I being unreasonable here, or should my former employer be responsible for all return shipping supplies?
I was recently laid off from a remote position at a large, multibillion-dollar company. They sent me supplies to return my equipment, but the box was too small, and they didn’t include shipping tape.
I contacted IT requesting a larger box, shipping tape, and a UPS pickup since bringing everything to a UPS location isn’t feasible. They agreed to arrange a pickup and provide another shipping label for a larger item that I still have the original box for, but said they don’t supply tape.
There were also two HDMI cables on the return list that stopped working shortly after I received them, so I discarded them. IT told me to return what I have, and HR confirmed that equipment returns are independent of my severance payout, although my separation agreement vaguely states that company property must be returned promptly.
Here’s where I’m frustrated. From what I’ve read online, UPS drivers aren’t expected to carry shipping tape with them or tape up packages during scheduled pickups. So if the driver arrives without tape, I would have no way to properly seal the boxes.
This is especially frustrating because the company also denied my request for two additional months of health insurance coverage, despite my explaining that I was hired shortly after major surgery (which my managers knew about) and have ongoing medical needs. Now I’m facing expensive COBRA coverage for the remainder of the year.
I realize shipping tape isn’t expensive, but it’s the principle of the matter. After an involuntary layoff, I don’t think I should have to spend my own money returning company equipment, especially when we’re talking about a multibillion-dollar corporation.
Would it be reasonable to insist they provide shipping tape or arrange another solution? Or am I making too big a deal out of this?