Does anybody ever answer the phone?!
I tried calling my local Walmart this afternoon because my grandmother lost her wallet in the store. I hung up multiple times and called back and tried multiple options on the phone menu... rang and rang for 20 minutes and nobody ever answered!
I decided to just give up and drove the \~25 minutes there, went to customer service, and someone had turned in her wallet! Great! But why can't they answer the phone!