Everything people asked me about EMQ score
Hot take: Don't obsess over hitting a 9.3 EMQ score for your purchase events.
I had a client recently tell me he needed his purchase event EMQ to be a 9.3 to know his pixel was working. That is completely incorrect. Your EMQ is mostly about how much customer data you send to the pixel. So by the time someone reaches the "Purchase" stage, you already have their info (email, name, address). The only thing that really changes your score from a 9 to a 9.3 is the click ID (fbc).
A high score often just means you’re over reliant on Facebook ads rather than having a healthy, diversified business. It’s just tells me you run a lot of Facebook ads.
If your score is slightly lower because fewer people are clicking a Facebook ad to buy, that’s actually a win. It means your business is diversified. Having 20% of purchases come from Facebook is often healthier than having 80%.
If you want better tracking, stop chasing the score and do this:
- Focus on capturing Email and Click ID first. Those have the highest impact on matching.
- If someone tells you that your server-side tracking needs weeks to "adjust," either they’re lying or they didn’t do it right. You should see strong scores within 24 hours of a proper setup.
- It is normal for PageView scores to be lower (6.5-7.5) because you have less data on those users.
- Go into your Events Manager and turn on Automatic Advanced Matching. It is a simple way to increase your match rate and lower your costs.