How do you handle the frustration of managing ad clients? Is it just me?
I work for beauty salons and also do content marketing for them, but the difficulty is huge.
I vet clients very strictly: a long questionnaire that asks about their revenue and how much they're willing to invest, then a discovery call, then a sales video call.
I spend a lot of time talking with them before any payment happens.
My contract is strict too, and it clearly states that I don't guarantee earnings or results. I also set expectations from the start.
Even so, it's incredibly hard to get them to understand that if they don't call leads quickly and only send messages, results suffer.
They have to be willing to basically become a call center, because that's what the job requires.
They also need patience, because some things simply take a long time. Many of them are so frustrated that they don't see it. I explain it over and over, and it still doesn't land.
At this point I'm honestly wondering if running ads just isn't in my nature, even though I consistently deliver 35> new leads per month for these clients. They always expect so much more.
Do you run into the same problems with this type of client? How do you handle it?