Understanding how to apply benefits.
Hi y'all.
My status is platinum and I wanted to take advantage of the late check-out perk.
When booking through the app, after choosing the room, on the extras page the app gives me the option to add the late check-out for 0€.
When added it's confirmed that my total for extras is 0€.
On the checkout page however the late check-out is added to the price. When going into the price brake down it's clearly listed as an item with a price.
Is this the expected behavior? Am I missing something?