Pixel 10 Pro screen crack 35 days in - $0 repair questions
I got a Google Pixel 10 Pro 35 days ago through Verizon. For over a decade I have been that nerd that goes HARD on screen protectors, like refusal to even open a new phone until I have a new screen protector ready to put on. For whatever weird reason when I got my Pixel 10 Pro I never put a protector on (only a case) and just kept saying "Oh I'll do that later, these screens are built really strong these days anyway".
Well I just noticed yesterday that my screen has damage to it. I have zero memory of dropping this phone in the last 35 days, but there is what appeared to be a scratch on the screen except my fingernail can catch it, so I think it's a crack. It's about 3/4th of an inch long. Genuinely no idea how it happened, but the screen protector sits on my desk unopened, which was so out of character for me.
I'm on a Verizon family plan with the $68/month Mobile Protect and I see that I can get screen repair done for $0 (had no idea that was even $0 these days). No devices are registered yet so no issue there. I wanted ask this community - would it be smart for me to file a claim now and just get the screen replaced even though the phone is only a month old? Or would it somehow be better for me to just put a screen protector on and only file a claim later if the crack gets worse? I feel like there's always some catch with insurance claims.. like how your vehicle/home insurance goes up in cost the moment you file a claim. Something also feels weird about replacing the screen on an almost brand-new phone.. like will it be replaced with an OEM part or an aftermarket part?
Just want to make sure there's no catches or any reason why I shouldn't just file a claim and get it taken care of immediately. None of the 6 phones on our plan have even used the protection plan in over a year so I guess this is what we pay for after all. I've just never damaged a phone this fast after getting one.