Creator Connection not being paid
Amazon is refusing to explain to me why my creator connection campaign link is being clicked and items are being ordered but no additional commission is being earn through the campaign.
previous 30 days, I have had 240 clicks with 19 shipped items only through the campaign specific link that is tied to one singular product under one singular seller. The product is the same ASIN # as the campaign is being listed under.
But there has not been one single qualified sale for that creator connection campaign, thus I have not earned any additional creator connection commission.
I have explained this by contacted Amazon Influencer team to help get some additional information. The summary of the response:
- Matching the ASIN/product is not enough to earn Creator Connections commission.
- The customer must click your affiliate link specifically tied to that Creator Connections campaign and then purchase the product.
- Clicks themselves do not earn money. Commission is earned only when a customer makes a qualifying purchase (typically a shipped item) after using your affiliate tracking link.
- Your store ID alone does not trigger attribution; the purchase must be connected to the appropriate campaign tracking link.
- If they then choose another seller/brand's version of the product, you may still earn the normal Amazon Associates commission, but you will not receive the Creator Connections bonus commission.
- currently a reporting delay for Creator Connections earnings. Bonus earnings can take up to 7 days to appear in your earnings report.
Which I have not broken any of the rules that they have said to earn creator connection commission. I am only using Creator Connection Campaign link, there are no other products and under one seller for ASIN, and purchases are made. So far my creator connection said I have 3 orders that are shipped, but non of my active or completed Campaigns shows a purchase or earnings.
Any thoughts on why my creator connection campaign item is not earning the Creator Campaign bonus commission?