Pretty sure driver took off with my order after taking a picture
I ordered a salad from El Pollo Loco for my lunch at work. The order was $26.62, including the $5 tip.
I work at a news station with a big green and blue sign. It's also behind a black gate with two open entrances. I always make sure to give specific details.
She first drives by the building and walks around the hotel next door for 10 minutes, refusing to answer my calls or texts.
She then messages me that she's 5 minutes away. That doesn't make sense to me because she could easily walk a couple of feet to the front door of the station, since it's only a few steps away.
A few minutes later I get a notification from Uber Eats that the order was dropped off, which is weird because I never gave her my delivery PIN. So I'm confused as to how she was able to mark it as delivered.
The picture attached to the order is a close up of her holding the bag and I can see that she's standing at the front door when she took it.
So I go and find nothing outside. I also look around the parking lot just to be safe but of course, I don't find anything.
By the way, the time between getting notified and and me going out to get the food is maybe 4 minutes.
I tried calling and texting her and of course she doesn't answer me.
She also never sent me a text that she arrived.
I filed a report with Uber Eats which has been forwarded to a "specialized team," who I have no faith in to do a proper investigation and refund me.
Lol I plan on checking the recording from the security cameras when I go into work tomorrow to get solid proof.
Some might think that's extreme, but I'm not going to sit and be okay with getting scammed.
Has anyone had something like this happen. It's so bizarre.