r/doordash

Weed smokers and smokers in general
▲ 809 r/doordash

Weed smokers and smokers in general

So I got this package delivered from a door dash driver. Mind you in not a Karen but if there's a concern I will file a report. Now I'm not a smoker, I don't inhale anything in my lungs. This package reeks weed and if I open it and hang these curtains it's going to smell like weed and I really don't like that stuff and that is not professional! I try to get my apartment to smell very good but I don't want this weed smell I think it's just rude and unprofessional when my package comes smelling like weed. Mind you this is a strong smell if it was a lot lighter I can deal with it but this is a pretty strong smell

u/Inside_Dig_8707 — 10 days ago
▲ 1.1k r/doordash

Incredibly rude and unprofessional doordash driver

I ordered delivery from Pizza Hut, and they outsource their drivers to Doordash. This driver did nothing but whine, saying he did not want to go up to the 4th floor because he "didn't feel like it", then was mad I didn't pick up when he spam called me 3 times. (To be fair, I didn't have my phone on me and didn't expect it to be delivered so soon).

So his solution was to leave my UNSEALED pizza box on the stairs of my apartment building.

Why take a job if you don't want to do the bare minimum??

I wish I had ordered directly through DD, but I did contact Pizza Hut and mainly just want to revoke his tip, because why do you get a tip if you can't even do the job?

u/pnkpikachu — 11 days ago
▲ 283 r/doordash

A 12 year old delivered my order?

I just opened the door for my delivery and the person handing me my food was a little girl who looked maybe 11–12 years old. Whoever was actually driving was sitting in the car at the very end of my driveway. I reported it through the app, but does DoorDash actually care or do anything about reports like this?

I have worked with kids and have mandated reporters in my family, I feel pretty strongly about sending a kid that young up to random strangers’ doors at night while I sit in the car. Forget whether it’s technically against app policies, it just seems like a safety risk for the child.

But now I’m also a little worried because the person I reported obviously knows where I live. Does anyone know how customer support handles reports like this? Is the driver told that a customer reported them, or given enough information that they can figure out which delivery/customer it was? Has anyone else encountered a similar situation?

reddit.com
u/Loud_Frame7505 — 10 days ago
▲ 339 r/doordash

Is it normal for the driver to have to do in-home assembly??

Today I delivered an order from Home Depot, it was a grill. Like a full sized grill. I showed up at home depot and it barely fit in my car.

I delivered it to the customer and it was an old lady. I dropped it off near her front stairs. But she said she paid on the home depot website for in-home installation and that I had to install it? What??

First of all, how did this order even go to doordash if it was on the website? I did the installation for her because I wasnt going to leave an old lady with a 100 pound grill on her front yard, but it took over 2 hours! And on top of that guess how much she tipped? ZERO!

I think im about done with this job if doordash is going to start selling in-home installation for furniture!

reddit.com
u/_BreakingGood_ — 10 days ago
▲ 4.9k r/doordash

Accidentally asked my dasher "will you all [unalive]?" I'm mortified

So i sent a message to my dasher using swipe text TRYING to say "will you ask for extra avocado lime sauce please?" And instead sent this. I was so embarrassed I made my fiance get the order from her 😩

Edit to add: apologies for the cringe wording of the title, I've only been actively using reddit for a couple months so I was unsure of what would be flagged or not flagged 😂😂

u/Glass_Ad7702 — 11 days ago
▲ 200 r/doordash

Dasher trying to get me to cancel my order?

I received this text message from my dasher asking me to cancel my order and telling me that the restaurant did not receive my order. He was at the correct location, and it showed him at the right place on the map. The app showed the order as "Picked up" with this photo of my food next to it (I'm assuming the restaurant workers uploaded this?) he told me there was no order at all with my name

I called support, and they confirmed with the restaurant that the order was ready for pick up. And support spoke with the dasher and he told support that they put the wrong food in the wrong bag, I guess because support could see the photo of my food with my correct order, but he told them that the wrong food was in the bag... which doesn't even make sense as dashers don't look inside the bag to confirm, and if the restaurant had told him that, they would've just corrected it.

It's clear he was lying, right? I just don't understand the purpose... why drive to the restaurant, mark it as "picked up" and then lie to me and tell me it's not there and ask me to cancel? What was the point of that?

I ended up canceling it & requesting a refund, and I reported him, not sure if support is going to do anything about it.. just strange

Edit: if I didn't cancel the order, I wouldn't have been able to re-order right away, they would have reassigned a dasher, and my food would have been cold by then. I didn't have much options.

Also I find it hard to believe he'd risk his job just to steal my McDouble...Lol. Weird!

(I got a full refund! And support cancelled the order for me)

u/StarlingGirlx — 10 days ago

Enshittification through AI

I ordered a bag of cat food on Doordash, because I am sick and my cats are out of food. I received a bag of dog food that I can't give them, that I paid $52 for. At first they gave me a return code and asked me to return the bag of dog food to Petco for a refund. Finally Doordash is crediting me $35.

Instead of admitting they won't refund my delivery fee or modify my tip, the AI is trying to gaslight me that they didn't charge me $17 for nothing, because they refunded the item price. It even said "I understand why it feels that way."

Life isn't real 😭

u/BitterExercise91 — 9 days ago

Doordash drivers constantly giving me the wrong orders

Not sure why this keeps happening, it has happened 3 times now recently! When I order doordash from McDonalds, my driver picks up two orders and he gives me the other persons order. I instantly messaged the doordash driver after last time this happened to let him know he gave me the wrong order and to just be more careful next time but he argued that he gave me the right order😂

Why isn’t it normal for drivers to confirm the order number before dropping off to a house? The last time this happened I was upset because I made a huge order for breakfast for my family and only received one breakfast wrap😅 but today I just ordered one breakfast combo and they dropped off almost $30 of food… I’m not upset about that but its still frustrating not getting the food I ordered and for the other person to receive my small order

Also, when he made the first stop and dropped the other order off, he sat in front of that house for almost 20 minutes before leaving to bring me my food, I thought that was weird and was kind of expecting to receive the wrong order after that

u/suriyaxo — 10 days ago

I Have A Question For Drivers:

What possesses one to take a job as a food delivery courier and decide one day to steal someone's food and lie about it being delivered?

What happens after you're reported for stealing someone's food?

reddit.com
u/lily_aka_mein — 9 days ago

Door dashing as a side gig has helped to improve my life and my finances

$5500 in 3 months has helped to improve my Life and this is a side gig for.

Was able to save my main salary and i relied only on my Door dash income to live... Forever grateful

u/Same-Belt-950 — 9 days ago

Why won't it let me use this promo?

This promo says I will save 75% with a $12 minimum order. But it shows no code, when I tap on it, nothing happens, and when I try to make an order from grocery, convenience, or fast food, it does nothing. Support was useless and asked for a screenshot of me trying to apply it, but there's no way to apply it, so how the hell am I supposed to do that?

u/TuSixOh — 9 days ago

Had an alcohol only order today...

Rang the bell 4 times, knocked 4 times... Sent 2 messages. Waited a total of 15 minutes. Person never showed at the door. Get back to the store for the return... Customer starts blowing me up wanting to know where I am with his purchase. Kicker is the store refused

reddit.com
u/mad-planter — 9 days ago
▲ 8 r/doordash+1 crossposts

Not refunding my money

Title: DoorDash is sitting on my ~$400 Best Buy refund and support is an endless loop of bots and broken promises
It’s been over 15 days, and I’m at my wit's end dealing with DoorDash customer support.
I ordered an item from Best Buy through DoorDash. Best Buy processed a partial refund on their end and confirmed that the funds would reach me within 4 business days. That was two weeks ago. DoorDash has already collected the money from Best Buy, but they refuse to release the nearly $400 owed back to me.
At this point, I have called DoorDash support around 10 times. Every single call follows the exact same infuriating script:
Battle two different AI bots that can't comprehend a basic retail refund issue.
Finally get transferred to an overseas human agent who reads off scripts, barely grasps what happened, and requires me to re-explain the entire story from scratch.
No resolution, ever.
When I demand a supervisor, they claim a supervisor will call me back "within 24 hours." That call never comes.
They are essentially holding $400 of my money hostage while running me through an automated carousel designed to make me give up.
If you're ordering high-ticket retail items through DoorDash, beware. The moment something goes wrong between the merchant and the app, you will hit an absolute brick wall.
Has anyone successfully gotten through this loop, or is a credit card chargeback the only language DoorDash actually understands?

reddit.com
u/TownOk1918 — 11 days ago
▲ 3 r/doordash+1 crossposts

Late night Taco Bell cravings, but make it $5.50 for 8.8 km 🤡

DoorDash really wants me to burn gas and wait in a late-night drive-thru line for loose pocket change. What a generous offer at 1:30 AM!

u/Infinite_Inside_8653 — 14 days ago