


Dasher trying to get me to cancel my order?
I received this text message from my dasher asking me to cancel my order and telling me that the restaurant did not receive my order. He was at the correct location, and it showed him at the right place on the map. The app showed the order as "Picked up" with this photo of my food next to it (I'm assuming the restaurant workers uploaded this?) he told me there was no order at all with my name
I called support, and they confirmed with the restaurant that the order was ready for pick up. And support spoke with the dasher and he told support that they put the wrong food in the wrong bag, I guess because support could see the photo of my food with my correct order, but he told them that the wrong food was in the bag... which doesn't even make sense as dashers don't look inside the bag to confirm, and if the restaurant had told him that, they would've just corrected it.
It's clear he was lying, right? I just don't understand the purpose... why drive to the restaurant, mark it as "picked up" and then lie to me and tell me it's not there and ask me to cancel? What was the point of that?
I ended up canceling it & requesting a refund, and I reported him, not sure if support is going to do anything about it.. just strange
Edit: if I didn't cancel the order, I wouldn't have been able to re-order right away, they would have reassigned a dasher, and my food would have been cold by then. I didn't have much options.
Also I find it hard to believe he'd risk his job just to steal my McDouble...Lol. Weird!
(I got a full refund! And support cancelled the order for me)