I'm broke and now insurance is trying to get off the hook
I'm pretty desperate as I am having unsafe water in the apartment (just us, neighbors ok) after combi gas boiler maintenance back in February of this year and I remembered (too traumatized) we have insurance on the apartment. They called me after requesting some documents and we're trying to bully me into submission to agree with the statement t that we aren't covered for pipes, heaters etc.
After I slowed down post phone call, I e asked Gemini whether we're insured and lo and behold, we are (pipes etc. are considered part of the structural elements of the apartment)
I've sent the statement this morning along with another document they requested.
I've yet to hear from them. They don't want to pay us at all.
All plumbers I talked to don't want to get involved with contaminated water. Too much of a liability.
LE: south east of europe