Best move forward?
There was a listing for a card that was a lot cheaper than other listings due to the condition being poor. A picture was attached and found the card good enough for a binder.
When I put it in my cart, I noticed the shipping was almost 10EUR. This seller is in the same country as me so decided to message them to see if maybe we could figure something out.
This was a new seller so I suggested and asked if they would be ok sending the card via letter (around 1,65EUR) instead and refunding me the difference. They said ok and that they will send the receipt of the shipping once they send it. They agreed to go the cheaper route with me.
I get a message back with the receipt. Instead of going with a cheaper option (there are multiple options ranging from 1,50 to 4,50EUR) they instead went with a tracked priority letter that needs signing when delivered. This costs nearly 9EUR.
I messaged them back that this was not what we agreed on and asked why they picked that one and got the answer "it's to prevent scamming". I answered saying it still isn't what we agreed on and that the shipment they picked also required me to be home to sign which isn't possible due to working through the week.
Did not receive a response and the next day the card arrived. Luckily my sibling wasn't at school and was able to accept the letter. The envelope was folded and the card was only in a single sleeve inside the envelope. Luckily the card wasn't bent despite this.
I am frankly not happy with how things turned out but unsure how to continue. I want to request a partial refund but how much would be fair for both parties? The card did end up with me so the price of the card should remain unaffected. I paid 25EUR in total, card was 15EUR. Would I be an asshole asking for a 5EUR refund?