After booking a place, they sent me a strange message on the website
Hello guys. Through the official website (triple checked this) I paid for a booking for a couple of days in the UK.
Since the website asked me for a check in time, which I still didn't have, I wrote to the property owner about this. Then, they sent me a message with an image about their apartments and whatnot, followed by a welcome message, all in English, but with strange characters all over the letters, like: ''Ťо соոfіrⅿ аոḋ ѕесսrе уоսr rеѕеrⅴаtіοո'' and all like that.
In the same message, they sent a link that my Chrome immediately blocked, citing malware and online scams. I wrote back asking for this, but they haven't answered yet. Upon calling them on the phone number Booking provided, I can't reach them at all.
I had to call Booking and explain the whole thing, because there's a cancellation fee, and even though I don't want to cancel and the property had great reviews, this is a strange situation. I haven't been charged yet.
The agent recognized that something was off, so she told me that the security team has been alerted and they'd get back at me in 48 hours.
I read about Booking scams, but this is a first for me. The place I booked had nothing odd-looking and there were good reviews, both old and recent. It was even in Booking's recommended, at the top.
The worst part is that they might be doing this on purpose, so people is put off by the weird message and cancel, thus paying the fees. What do you reckon I should do here? I totally understand about cancellation fees, I paid some in the past, but this is a total scam and I have no fault in here. Thank you for reading!