Why is my i5 intel hx processor underperforming so much?

I have recently bought a second hand acer predator helios neo 16 laptop (i5 13500hx + 4050 version). Before confirming my purchase I tested out the laptop using different benchmarks to gauge CPU and GPU performance stats. While the gpu has performed the way it should, the cpu showed concerning performance

In cinebench (note- 2024 VERSION), on multi core test, I got a score of 439 , almost half of what my processor should actually be getting (supposedly around 700/800)

However in silverbench, an online cpu benchmarker, i got a score of 87000 ish which indicates that the cpu is working just fine and as expected from this particular cpu

Why the discrepancy?
Now please note some very important info:

\-Cinebench did a 10 min test whereas silverbench did a 30 second test.
\-It has dual channel ram
\-Negligible background processing while carrying out either of these tests
\-Thermal paste not changed since the previous owner’s purchase
\- It could be a thermal issue because I ran furmark2 test (FOR GPU) and it scored 7100 ish at auto fan setting where the gpu temp was 87 and the hotspot temp WAS 108 DEGREES
As I turned on turbo, the furmark score jumped to 8100isg with gpu temp 77 and the hotspot temp 94. So this cooling might be the one affecting cpu too?

Based on everything, I think thermal pasting might be the issue because it is a 2023 laptop if I am not wrong and as I said, it hasn’t been repasted yet.
How abnormal is this discrepancy in cpu behaviour?
Would you say the cpu is fine and only repasting will get the job done?

Please help
THANK YOU SOO MUCH

reddit.com
u/Inevitable-Key-7334 — 7 days ago
▲ 1 r/cpu

CPU BELOW AVERAGE Performance ISSUE

I am thinking of buying a second hand acer predator helios neo 16 laptop (i5 13500hx + 4050 version). Before confirming my purchase I tested out the laptop using different benchmarks to gauge CPU and GPU performance stats. While the gpu has performed the way it should, the cpu showed concerning performance

In cinebench (note- 2024 VERSION), on multi core test, I got a score of 439 , almost half of what my processor should be getting.

However in silverbench, an online cpu benchmarker, i got a score of 87000 ish which indicates that the cpu is working just fine.

Why the discrepancy?
Now please note some very important info:

\-Cinebench did a 10 min test whereas silverbench did a 30 second test.
\-It has dual channel ram
\-Negligible background processing while carrying out either of these tests
\-Thermal paste not changed since the previous owner’s purchase
\- It could be a thermal issue because I ran furmark2 test (FOR GPU) and it scored 7100 ish at auto fan setting where the gpu temp was 87 and the hotspot temp WAS 108 DEGREES
As I turned on turbo, the furmark score jumped to 8100isg with gpu temp 77 and the hotspot temp 94. So this cooling might be the one affecting cpu too?

Based on everything, I think thermal pasting might be the issue because it is a 2023 laptop if I am not wrong and as I said, it hasn’t been repasted yet.
How abnormal is this discrepancy in cpu behaviour?
Would you say the cpu is fine and only repasting will get the job done?

Please help
THANK YOU SOO MUCH

reddit.com
u/Inevitable-Key-7334 — 7 days ago

ACER PREDATOR CPU UNDERPERFORMING

I am thinking of buying a second hand acer predator helios neo 16 laptop (i5 13500hx + 4050 version). Before confirming my purchase I tested out the laptop using different benchmarks to gauge CPU and GPU performance stats. While the gpu has performed the way it should, the cpu showed concerning performance

In cinebench (note- 2024 VERSION), on multi core test, I got a score of 439 , almost half of what my processor should be getting.

However in silverbench, an online cpu benchmarker, i got a score of 87000 ish which indicates that the cpu is working just fine.

Why the discrepancy?
Now please note some very important info:

-Cinebench did a 10 min test whereas silverbench did a 30 second test.
-It has dual channel ram
-Negligible background processing while carrying out either of these tests
-Thermal paste not changed since the previous owner’s purchase
- It could be a thermal issue because I ran furmark2 test (FOR GPU) and it scored 7100 ish at auto fan setting where the gpu temp was 87 and the hotspot temp WAS 108 DEGREES
As I turned on turbo, the furmark score jumped to 8100isg with gpu temp 77 and the hotspot temp 94. So this cooling might be the one affecting cpu too?

Based on everything, I think thermal pasting might be the issue because it is a 2023 laptop if I am not wrong and as I said, it hasn’t been repasted yet.
How abnormal is this discrepancy in cpu behaviour?
Would you say the cpu is fine and only repasting will get the job done?

Please help
THANK YOU SOO MUCH

reddit.com
u/Inevitable-Key-7334 — 7 days ago

CPU BELOW AVERAGE Performance ISSUE

I am thinking of buying a second hand acer predator helios neo 16 laptop (i5 13500hx + 4050 version). Before confirming my purchase I tested out the laptop using different benchmarks to gauge CPU and GPU performance stats. While the gpu has performed the way it should, the cpu showed concerning performance

In cinebench (note- 2024 VERSION), on multi core test, I got a score of 439 , almost half of what my processor should be getting.

However in silverbench, an online cpu benchmarker, i got a score of 87000 ish which indicates that the cpu is working just fine.

Why the discrepancy?
Now please note some very important info:

-Cinebench did a 10 min test whereas silverbench did a 30 second test.
-It has dual channel ram
-Negligible background processing while carrying out either of these tests
-Thermal paste not changed since the previous owner’s purchase
- It could be a thermal issue because I ran furmark2 test (FOR GPU) and it scored 7100 ish at auto fan setting where the gpu temp was 87 and the hotspot temp WAS 108 DEGREES
As I turned on turbo, the furmark score jumped to 8100isg with gpu temp 77 and the hotspot temp 94. So this cooling might be the one affecting cpu too?

Based on everything, I think thermal pasting might be the issue because it is a 2023 laptop if I am not wrong and as I said, it hasn’t been repasted yet.
How abnormal is this discrepancy in cpu behaviour?
Would you say the cpu is fine and only repasting will get the job done?

Please help
THANK YOU SOO MUCH

reddit.com
u/Inevitable-Key-7334 — 8 days ago