Do you satisfied of social service quality?
I’ve been living in Germany for a while now, and I’m curious how others feel about the administrative system here (transport, Bürgeramt, paperwork, digital services, etc.).
From my experience, some things are very structured and reliable, but at the same time a lot of processes still feel slow, paper-heavy, and confusing—especially compared to more digitalized systems my mother country Korea.
I expected Germany has same quality and level of digitalization, social service. But it is not and kind of feeling it’s not working or lack of motivation to change.
For those who have lived here long-term or have experience dealing with German bureaucracy:
Are you generally satisfied with how the system works?
What frustrates you the most?
Do you think it’s improving or getting worse over time?