u/JobReal2790

Help. I am having issues receiving WhatsApp notifications on my desktop app. I’ve noticed it usually happens when I have the app window open on my screen, it won’t show any notifications banner or play any notifications sound at all. When the app is minimized, I can receive the notifications just fine! The same goes for my MS Teams desktop app.

This wasn’t an issue when I got my new laptop on April and it just started happening this week.

This is causing me serious problems at work especially when I sometimes leave my app open on some conversations and I would miss their reply!

Help. I am having issues receiving MS Teams notifications on my desktop app. I’ve noticed it usually happens when I have the app window open on my screen, it won’t show any notifications banner or play any notifications sound at all. When the app is minimized, I can receive the notifications just fine! The same goes for my WhatsApp desktop app.

This wasn’t an issue when I got my new laptop on April and it just started happening this week.

This is causing me serious problems at work especially when I sometimes leave my app open on some conversations and I would miss their reply!

I use Granola and Vidmore to record and transcribe Teams calls. However, when I attended meetings today, I noticed that none of the calls recorded the parts where I muted my audio on Teams and only the parts where I was unmuted were captured.

I did some troubleshooting and found that recording works fine when I use my laptop’s microphone and speaker, but it does not work when I use my Jabra Evolve 65TE via the 2.4G USB connection. I then switched my Jabra to Bluetooth, and the calls were recorded properly even while I was muted.

This is the first time this has happened. Since buying the headset, I have only used the 2.4G connection and never Bluetooth, so I’m not sure why this issue has suddenly started occurring.

Would anyone know why this might be happening or if there’s a setting that may have changed recently?

I use Granola and Vidmore to record and transcribe Teams calls. However, when I attended meetings today, I noticed that none of the calls recorded the parts where I muted my audio on Teams and only the parts where I was unmuted were captured.

I did some troubleshooting and found that recording works fine when I use my laptop’s microphone and speaker, but it does not work when I use my Jabra Evolve 65TE via the 2.4G USB connection. I then switched my Jabra to Bluetooth, and the calls were recorded properly even while I was muted.

This is the first time this has happened. Since buying the headset, I have only used the 2.4G connection and never Bluetooth, so I’m not sure why this issue has suddenly started occurring.

Would anyone know why this might be happening or if there’s a setting that may have changed recently?