u/JumpyContribution815

I'm trying to find out the best way to share viewable PDFs (ideally flipbook style) through Hubspot, and curious what others are doing. Right now, we're only using Hubspot's built-in Documents feature for our B2B business, and looking to expand it for all of our shareable PDFs (brochures, guides, etc).

Context: We host annual conferences and events and are currently using Issuu to host our conference brochures. Prospective attendees click a button on our website and it opens up to that specific brochure as a flip book in Issuu. Within the Issuu window, there's an option to download, but we don't collect their email address for any of it.

Goal: We are always looking to consolidate our tech stack and are currently paying around $3,000 a year for Issuu just to host our PDFs. There are multiple options in Hubspot (Documents, Files) for PDF hosting and viewing, and I'm trying to figure out the best way to transition away from Issuu to cut those costs, while also being smarter about our marketing (example: require an email address to download the brochure, create segments based on who viewed the brochure, etc.).

How are you hosting your PDFs and sharing them with prospective customers? This could be sales brochures, flyers, booklets, etc.

MacBook Pro: This is my last hope for some help on this issue as I can't find any guidance anywhere. Every time I'm in a Zoom or Teams meeting (doesn't matter which app), my camera freezes when someone sends me a message. If I'm on a Zoom meeting and a group text starts blowing up, I effectively have to end the meeting because Zoom will freeze so badly.

I've tried putting my computer on Do Not Disturb, fully closing out the Messages app, and disabling Handoff as one person suggested it could have to do with my computer trying to pass to my iPhone camera.

Zoom and Teams are both fully up to date. My Mac is (mostly) up to date - I'm running Tahoe 26.5.2. It probably started around 6 months ago, and I've had several updates since.

Has anyone experienced this and have any idea how to fix it?

TL;DR: How is managing social media through Marketing Hub?

Our company has been using Hubspot to manage our B2B business (quotes, contracts) through Sales Hub and to manage all of our customer support through Service Hub. We still have business outside of Hubspot (online store through Shopify, event ticketing through Swoogo, etc.), but the long-term plan has always been to keep moving more into Hubspot to streamline our tech stack.

We just let go our social media manager and are restructuring our entire social strategy and team, so this is a great time to look at moving social into Hubspot. We currently use Sprout Social for all of our social media scheduling and analytics, and we just sync'd our social DMs into Service Hub using Octopods.

We don't currently subscribe to Marketing Hub and I have a meeting with our sales manager next week to discuss adding it as part of our contract renewal next month. It will be a big investment as it's considerably more than Sprout, so we're also going to need to move more of our email strategy (currently Mailchimp) into Hubspot as well to justify the cost.

• What is your experience managing social media through Hubspot?
• Has anyone successfully moved from Sprout to Hubspot? Anyone regretted it?
• Are there any pros other than just eliminating a subscription to Sprout?
• Can you really tie social comments, reactions, etc. to customers?
• Anything I'm missing?

I work for a training company that travels around the country to lead workshops. We’ve used an ATEM Mini Pro with for a few years at a wide variety of sites work every venue AV setup you can imagine. For the most part we have never had any issues, unless it’s an old projector that can’t see the 1080p signal.

We’re at a brand new venue today, and are their third event. Our ATEM works and connects to their Optoma projector, but the signal briefly drops out about every 5 minutes. The projector does the typical EDID handshake and the signal comes back.

Any ideas what could be causing this? A computer connected as no issues. The intermittent signal loss only happens when connected to the ATEM.

Could the 1080p 59.94 signal be too much for the very long HDMI cable? The venue definitely cut costs on this installation and seems to be using some consumer gear instead of SDI or Ethernet connections and routers to their screens.

My building has a cap on the number of units that can be rented at any given time and we have a wait list to receive a leasing permit. I’m not in a position to rent my unit currently, but if I don’t accept, I go back to the bottom of the list. However, if I accept, I only have 90 days to rent the unit.

One of my friends suggested I have them sign a lease, leasing my unit to them, but not actually have them move in. Our plan is to submit a signed lease at the market rate, but have a non-submitted addendum to make the rent $0.01/mo. I will continue to live in the unit until I’m ready to actually move out.

Has anyone done this as a way of securing a leasing permit?

We were noticing a pattern of our social team giving out incorrect or partial information when replying to Facebook Messages and Instagram DMs, and just signed up for Octopods to push all social messages to our customer support team for a reply.

The software works great for messages, but does not sync to existing contact records because it can only match if we already have the contact’s social handler or ID on their record.

I want to setup an auto reply inside Facebook and Instagram asking users for their email address so that we can identify the contact (Ex. “Thanks for your question! What’s your email address so that we may better assist you?” Unfortunately, Octopods can’t natively do a contact match based on someone sending their email in a message.

Is there a workflow that could recognize an email address in a support ticket body, then sync that ticket to a contact record?

Alternatively, does anyone have any app they like better than Octopods that can do this? If it helps, we use Manychat for some things with our social plan, but I’m unsure of the features.

I live in a mixed use community in Atlanta. The community is a mix of condos, townhomes and single-family homes, with a mixture of restaurants and retail on the first floor of the condo buildings. All of the residential units, condo buildings, parks, and amenities are privately owned and under the same homeowners association. However, all of the streets that run through the community are managed by the city, and an investment company owns the retail spaces.

Recently, a private group was issued an event permit from the city for a large wedding reception that closed one of the streets between the condo buildings, limited access to the neighborhood, blocked residential parking lots, and had a loud DJ until late in the night (well past noise ordinance times). The HOA was not involved in the planning, wasn’t consulted, and said there was nothing they (or we as residents) could do because the city issued the permit.

This event is now in the past, but as residents who live there in this community, what can we do to ensure an event like this does not take place again? Are there steps that can be taken with the city?

Other residents and I just can’t believe that the city would issue a permit to shut down a street in the middle of a residential neighborhood (with an HOA) for a private event - especially without even consulting the HOA or residents.

Did this just slip through system? Are we in a legal quagmire since the city owns the streets and not the development? I don’t know where to start.

We sell event sponsorships as part of our business, and all of their contracts are through Hubspot. As we email sponsors logistics for an upcoming event, we’re wanting to include a link for them add on WiFi and power to their sponsorship. This currently a tedious process that we’re looking to streamline.

Right now, if a sponsor wants to buy WiFi or power, they have to email us, we go into their deal, and crate an invoice. It’s very manual.

Ideally, we just include a link in the mass email that goes to all sponsors where they click, select their option, and pay. Hubspot then automatically links the deal based on their email address.

What would be the best way to streamline this so that we’re not having to do this process fully manually? Open to all ideas.

There was a very small brush fire on vacant property behind our warehouse last week which resulted in our neighborhood becoming smoky. We didn't have to evacuate and the warehouse never fully filled with smoke, but it was enough for our staff to have itchy eyes and to go home while the fire was put out. I'm based at our HQ in another city, but our warehouse staff is now saying that the apparel in our warehouse smells like smoke.

How do we deal with this? Did we just lose a ton of inventory? Or, is there anyway to salvage this merchandise? All of the potentially affected merch were on wire racks ready to be picked by our fulfillment team. The team is fully venting out the warehouse, have the industrial vans blowing, and have heavy-duty air purifiers running. As far as warehouses go, it's pretty small and only about 5,000 sqft.

Additional Info: The fire was started by embers from an illegal burn pit from a neighboring landscape business. That business is now being investigated by the fire department's "fire investigation" team and we've filed a report with the local air quality agency (at the fire department's guidance) who is also now investigating the neighboring business. My guess is that if we need to file an insurance claim for lost product, we will need these reports.