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r/hubspot

▲ 79 r/hubspot

HubSpot cuts 660 roles, or 7% of its team

Just got my meetings canceled this morning, as reps are asked to regroup in light of this news. Hubspot is laying off 7% of their workforce by end of Q1 2027. CEO says it isn't because of AI, and would rather have middle management trimmed down and let implementers be "closer to decisions."

bizjournals.com
u/Sorry-Highlight-8874 — 9 days ago
▲ 6 r/hubspot

Canadian businesses on HubSpot: what are you using for invoicing, deposits, and contracts?

We're a small custom jewelry studio in Ottawa. Everything we make is one-of-one, so there are no products or SKUs. Every quote and invoice starts from scratch. HubSpot is our CRM and we love it. Now we want our payments and paperwork to live alongside it.

Current setup:

  • Invoices created from HubSpot deals and sent through QuickBooks Online
  • Clients pay by credit card through QuickBooks or by Interac e-Transfer
  • Clover terminal for in-person payments
  • Deals get closed manually in HubSpot, or sometimes sync back from QuickBooks

What we've tried: HubSpot's native invoicing. The 50/50 deposit structure was a pain, and it felt like it opened up more problems than it solved.

What we're looking for:

  • A more polished, on-brand client experience than QuickBooks invoices
  • Easy 50% deposit / 50% balance invoicing for custom work, with no product catalog needed
  • Automatic confirmations to the client when a deposit is paid
  • The ability to send an invoice and a contract together (or in sequence)
  • Everything documented in one place, ideally on the HubSpot contact and deal record
  • A clean sync to QuickBooks Online for the accounting side
  • Canadian requirements covered: CAD, HST, card payments, and ideally e-Transfer

We're open to a new payment processor or tool if it does this well.

Questions:

  1. Is anyone in Canada running custom, deposit-based work through HubSpot? What do you use for invoicing?
  2. Has anyone found a tool that handles invoice, contract, and deposit confirmation in one flow and syncs to HubSpot?
  3. What payment processor are you using with HubSpot, and how does it connect to QuickBooks?
  4. Did you find a way to make HubSpot native invoicing work for deposits, or did you give up on it too?

Would love to hear what's actually working for people.

reddit.com
u/OG_OttawaGemologist — 9 days ago
▲ 9 r/hubspot

Content Agent wants 1,000 credits per piece. What does HubSpot actually count as a "piece"?

I asked Campaign Agent (beta) for one more email in a demo campaign. Before it wrote anything, Breeze told me no brand voice was configured so it would use "a neutral, professional tone." Then Content Agent put up an approval card: "Generate your campaign assets. This will use 1,000 credits."

At list price that's €10/$10 per piece. How much of your month that is depends on which price list you're on. Professional includes 3,000 credits on current pricing, 5,000 if you have Data Hub or the Customer Platform bundle, and 10,000 on the new flexible seats-and-credits model. So one asset is somewhere between a third and a tenth of the monthly allowance.

For scale, from the same rate sheets: nurture agent is 10 credits per personalized email, prospecting agent 100 per lead, customer agent 50 per resolved conversation. One Content Agent piece is the same spend as 100 nurture emails or 20 resolved conversations.

Things I couldn't pin down:

  • The card says "campaign assets," plural, but I'd asked for one email. I didn't approve it, so I don't know whether the 1,000 covers that one email or a batch.
  • "One piece of content" isn't defined anywhere I could find. If you ask it for five social posts, is that 1,000 credits or 5,000?
  • The flexible seats-and-credits supplement describes Content Agent's billable action as "Generate response to one prompt for one record," which is word for word the Data Agent line. The main catalog says "Generate one piece of content." Probably a copy-paste error, but it's the contract document.
  • It's still beta. The credits KB article says beta features may start consuming credits later, with notice where possible. So I'm not sure approving one today actually deducts anything yet.

Honestly the brand voice note bothered me more than the price (demo portal, to be fair). If the agent charges per piece, whatever context it writes from is doing most of the work, and in a lot of portals I open that part is empty.

Has anyone approved one of these and then checked Usage & Limits afterwards? I'd like to know whether the 1,000 actually lands, and whether a batch of social posts bills as one piece or several.

u/Agile-Pension4568 — 8 days ago
▲ 6 r/hubspot

Halloween dark + 6 custom themes, use your pic as a background - big new Colored HubSpot release

The Colored HubSpot extension hit 150 users yesterday, so today there is a huge update as a gesture of gratitude.

- 7 custom themes, including Helloween and 2 X-mas themes.

- Possibility to upload your pic and use it as a background in HubSpot

- New logo. Now the Dark theme is super dark out of the box

It is still free, still no registration, no data gathered.

It is (probably) the only properly working dark theme for HubSpot for free right now. Other free extensions are abandoned, like HubSpot Dark AF. Others scammed when they demanded payment, like HubSpot Dark Theme.

P.S. If somebody has screenshots of the UI before the update, send them over to me; I want to set a custom theme with the Pre-Update design

P.P.S. Appreciate 5* reviews on the Chrome Store if you enjoy this extension already

Chrome Store: https://chromewebstore.google.com/detail/colored-hubspot-%E2%80%94-dark-mo/jgoemhaadjlhennipdccamggdllmpjkk

Landing page: https://coloredhubspot.ln2crm.com/

u/Admirable_Comedian_2 — 8 days ago