My guided access is turn on... I can't touch my phone to disable it. What to do?
As mentioned on the caption, the guided access touch is turned on. I accidentally turned it on and I cant even unlock my phone because the touch aren't even responding.
I already did some ts:
\- force or hard reset multiple times and waited for half a day to try again but still not working (quickly releasing the volume up and down then tapping and holding the power button)
\- charged iphone to 100% and depleted it until shuts down then charged it again to 100 (still not working)
\- i paid a technician to replace the screen and inspect if there is water damage (there's none)
\- i can't delete / erase all data because i cant unlock the phone. i can't go into a recovery mode because i can't tap the screen.
\- i also tried to access my iphone using pc. i connected my iphone to my pc using the apple device app but in order for me to delete data on my iphone using the pc, i have to allow the permission on my phone which i can't do because i can't even unlock the phone... i really believe the guided access touch is turned on because i airdy charged it to 100% but after a few hours, it is down again and it heats if there's battery so after it completely turns off because of lowbattery, i didn't charge it so it isn’t on and will nit heat up.
- I tried to use dfu instead then it got stuck / will try on another time