Hello
In this post I just want to know what is your situation, especially if you are solo IT support and also sysadmin in your company.
Do you use ITSM for service management system?
Do you use it just for communication and record activities? Because most of them will be done by your self.
Thank you in advanced.
Hello
In this post I just want to know what is your situation, especially if you are solo IT support and also sysadmin in your company.
Do you use ITSM for service management system?
Do you use it just for communication and record activities? Because most of them will be done by your self.
Thank you in advanced.
Hi everyone,
I’d like to hear your experience using open-source IT asset management and ITSM tools in your organizations.
Do you use Snipe-IT, GLPI, or both? What made you choose one over the other?
Recently, I implemented GLPI to manage IT assets, including detailed hardware/software information, while also using its ITSM features (ticketing, incidents, requests, etc.) in a single platform.
I’m curious about your experience:
- How well does it scale in your organization?
- Which features do you find most useful?
- Are there any limitations or reasons you would choose another tool?
Looking forward to hearing your thoughts.
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