u/Latina1018

Had this issue for the first time on Tuesday, contacted Depop support and they said it must be because mine or the buyer’s address/email/phone number’s were wrong and their solution was so refund them, relist and have them repurchase.

However I’ve shipped out 15+ items in the last two weeks with no issues, none of my information has changed and now I’ve had to refund 5 sales, had a buyer repurchase from the new listing, and it still gave me the same problem.

I saw on a thread from 2 years ago to use the label on the Depop email but I never received one for these sales! What can I do? Has anyone encountered this and been able to fix it?

building a new routine and hoping to get some feedback on the products/combination/order! what i’d be introducing now is: exfoliant pads, vitamin c, azelaic acid, pdrn serum, oil cleanser, tretinoin, eye cream

what I have been using for the last 4-5 months consistently are:

AM:

-water

-premium toner (pictured on PM)

-calming serum (pictured on PM)

-moisturizer

-spf

PM:

-water cleanser

-premium toner

-calming serum

-moisturizer

EDIT: medicube pore pads won’t be added!! thanks to everyone’s advice i won’t be purchasing or implementing them due to also having azelaic acid in the routine