Terrible Bank
I just lost over 4k on a home GFD thanks to lack of care, and communication from the loan department and a vice president. As soon as they discovered I couldn’t make the loan terms they went incommunicado leaving me for days to beg them to respond to forward a letter proclaiming my inability to meet the finance contingency. To this POS bank that’s pennies, but to me it’s literally a year of savings, and I just lost my brother and had to pay for funeral expenses. I’ve been with this bank for over 20 years and in a few days I will abscond every trace of myself from them. I hate you and hope to never do business with your terrible people ever again. You shouldn’t even be allowed to call yourself BOA. I will never forget this.