
Plaud recording quality on Samsung Galaxy S25 Ultra is awful. Is this normal?
I was really excited to try my Plaud device. My boyfriend bought it for me, and I’m a real estate professional, so I need to record conversations clearly.
I attach it to the back of my Samsung Galaxy S25 Ultra. In the recordings, my voice is audible, but the other person’s voice is very unclear and hard to understand. The overall audio quality is so poor that the device is barely useful for what I need.
I really want this product to work, but right now I’m extremely disappointed. Has anyone else had this problem with a Galaxy S25 Ultra? Is there a setting, placement, or troubleshooting step that improved the other person’s audio? I’d also appreciate hearing from anyone who got help from Plaud Support.