Flying blue redemption on West Jet includes checked bags?
I booked YVR to YYZ on West Jet using Flying blue points. Both my reservation and the person I later spoke to on the phone from Flying Blue confirmed that there are no checked bags included, only 1 carry on per person.
So I was using the West Jet app to purchase one checked bag and it kept defaulting to 1 bag and when I tried to add a bag, it showed two. I was confused because even on the app it showed I have no checked bags included in the fare so I bought it. Now the confirmation shows me and my flying companion already had 1 included checked bag each and I have now paid for an additional prepaid(that I don't need)!! So 3 checked bags. How can I verify if this is correct that I have 2 free checked bags? And is there a way to refund the 3rd one I bought? Hope this makes sense, can't upload a picture of the confirmation