
Controller Won’t Stay On
Hi, I recently purchased a Flydigi APEX 4 Wireless Controller Honkai: Star Rail Firefly Limited Edition.
I’m having an issue with the controller immediately shutting off after a few seconds of turning it on. I plugged it in using the charging cable to an ANKER charging block and it showed on the display that it was charging (red to full repeatedly and then turning off). I wake up the next morning and check items battery level and it’s remained the same.
Another thing to note is that my controller won’t turn on at all without being plugged in.
Is my product defective?