u/MafiaCub

So I had an Amazon driver delivered a parcel yesterday. I was home all day, we have a doorbell, and my wife is often in the front room where she has her medicine.

There was no knock, no doorbell ring, nothing.

I checked Amazon at 10om wondering if there was an update on a parcel id been waiting for, then I found out it had been delivered. To my house. Sure enough there's a photo of my house, which has a front garden that's about 75cm from the main pathway.

By my front door, is a large plastic box, where Amazon and royal mail as well as anyone else drop parcels in if no one is home. But this driver, who made no effort to let us know he was there, just dumped the parcel on top of the bin and left.

But when I went outside... Nothing there. He delivered it at 2ish, so it had sat there for a long time, and clearly someone just decided to just grab it. Which has happened before. So I tried to report it to Amazon, except their new customer service options are somehow getting even worse.

My only option close to what happened is to choose "says delivered but it's not here". Now I want to talk to someone about the service, but instead it automated... But what's really annoying, is that despite my account being 20 years old, I've now been told that they don't have enough information on my account, and they will not review my issue until I upload a scan of my passport or driving license

I don't want to upload my either of them to Amazon, or a third party that they use. How can I talk to someone about what happened without dealing with this shit? I shouldn't need to be scanning sensitive information to who knows who because Amazon leave parcels out in the open in arms reach of people, because they're too lazy to knock a door

So I just bought an item on UK vinted, I sent an offer for a price, after first clicking 'buy now' to see what postage cost would be as it was coming from America to the UK.

Postage was only £2.99, total cost £100, Import VAT £20, Import VAT covered by Vinted -£20. Total cost £100

Offer was accepted whilst I was making dinner, I was happy with the price so I clicked accept and buy now. Bought it. Ate my dinner, then went to check my emails and noticed in my receipt id been charged £120, as Vinted didn't cover the VAT.

Anyone else had this happen? I've tried to contact vinted, but the help section is just posts that are not related, and the actual contact is mail has gotten back to me 3 times to let me know that the seller has 5 days to send the item, which is not the question asked which I keep explaining, but they still reply with an Autobot even though it says if you still need help someone else will be in touch shortly.

I know the VAT cover is only meant to be for a short time, but there literally 20 minutes between my checking, and then making the offer and it being accepted. Feels more like a mistake. Not gonna consider cancelling the sale, unfair on the buyer and I should have noticed this really, but by the time I would have seen it I'd have been happy enough with the price I'd likely still have paid. It's just the principle of being told it's covered, and then suddenly it isn't.

Getting sick of this now, and wondered if anyone had a solution outside of "reset" and "use it as a modem instead".

So we have the 1gb Broadband, its pretty reliable to be honest, and thats great. However, we have a "smart home", due to disabilities, a lot of things rely on smart connections. We have alarms, lights, devices for getting out of bed/bath, and various items in the kitchen, and a doorbell camera

When working, these things are fantastic and feel essential.

But then at least twice a week for the last month, Virgin has decided we dont need 2.4ghz (which all smart devices connect to) and turns them off despite still claiming they're connected. All 2.4ghz access just vanishes. The only solution is to reset the hub.

The problem here, is if I'm not home, or its the middle of the night. My wife cant get up in pith black, and walk through two rooms to find the hub and reset it. She wouldnt even be able to get up and hobble over to the light switch in the dark. During the day its not as much of an issue should I not be there, unless any of her disability aids are required, and again... getting to the hub isnt really possible for her, so she will just leave it until I am back, basically stuck without access to anything that doesnt have a manual control within arms reach

So thats why 'reset' isnt really a solution for this everytime it happens, the modem thing we did before, but the £120 router we had (and a replacement too as we thought it was broke) somehow managed to not give as good coverage and would struggle to reach the front bedroom, an extender is possible i guess, but when Virgin is working it gives us 93-100% signal everywhere in the home so we're happy enough, except for this stupidity that seem to have happened to others about 5 months ago and Virgin said they were looking at it, but with the Forums no longer in use for whatever reason, there's been no update on this and the support team just say to reset the hub everytime, and a fix is being looked at.

Anyone found a manual fix? otherwise i'm looking at undoing a lot of wiring and relocating the main hub to my wifes bedside table so at least a rest can be done easily anytime i'm not around.