StubHub Dissapointment
I purchased tickets Aug 28th, for tonights conert with Ariana Grande in Austin. Despite calling and calling Stubhub to contact the buyer, there was no response. The tickets were not "transferred" until after the deadlines of even "day of transfer". The fee's for buying and for resale - everyone else got paid out. Leaving me stuck with $4,000 worth of tickets, fee's for a concert we were unable to attend. I will NEVER use Stubhub again. This was supposed to be our "once in a lifetime" experience. The customer service was unbelievable. What happened to th Fan Guarantee! How agregious big business takes advantage of customers! Hate hate this "game". My college daughter in retro told me that "they" never use StubHub as they are known for this kind of behavior. I should have asked the younger in the first place! Any advice?