

Gigil ako! set proper expections sa cx nyu EO!!
due to clumsiness ng isang 4eyed guy nabali right arm ng eyeglasses ko kahit hndi nman ako malikot matulog. nadaganan ko ata . no choice kundi takbo sa nearest EO para palitan sana ang frame .kasi nag 1 yr pa namn at wala namang ibang issue.
medyo conscious ako pumili sa glasses kasi nga mas btter if magcompliment ng face structure mo at facial features since ito unang makikita ng kaharap mo. kahit tagaktak na pawis ko dahil may nauna pang lakad at medyo tight n rin since 12nn na at may work pa ng 1pm kailangan ko makapili since need ko ng new replacement.
i approached one lady assitant , naginquire ako if may stock p sila ng old glasses ko para frame nalang ang pwede mapalitan since sa kanila din ako unang bumili Aug 2025. im not certain or convinced if nag attempt sya maghanap sa stockroom nila pero sabi nya wala na daw. kumbaga limited stocks lang per branch.and wala na daw sa ibang 2 branches.
option 2 pick new set umabot ako almost 10mins makapili na bago n pasok sa 2500 n budget. sabi ko if possible manipis pa rin kagaya ng old lenses ko and of same grade . Myopic here aware na concave lenses ko. aware din ako na possbile iba ang frame magbabago n rin ang output na lenses. aware naman ako mataas n grade ko pero as much as possible hndi sya obvious na makapal and emphasized na manipis ang gusto ko ang regular set lang ( frame, glasses if not mistake with anti glare n rin) now payment comes nag offer si lady assistant ng ultra thin sa lenses ko with transition (daw),she got my concern then and closed the deal.sabi ko may work p ako by 1pm. balikan ko nalang tomorrow.
come next day i temporarily use my old worn out golden stained trusted glasses. i was quite upset from my Emotor Shop transaction but i humbly Understands their expert instruction (kuno?) then handed my receipt. and on my surprise the lenses are effin thick . my heart sank coldly. i asked her how come makapal(?!) when i aggreed for ultra thin lenses . na mas manipis p nga ang broken glasses ko vs the new one!! she didnt sound empathic and vaguely explains what i availed. okey i got you. but to simplify it didnt meet my expectations how come ultra thin pero makapal. on my better interpretation due to the anti glare/ transition coating eh mas kumapal pa ang lenses even nag avail ng ultra thin offer nila. i dint rant much but my tone is very upset kasi ako ang susuot hindi sila. awkward bigtime. i calm myself and even clarified my 2nd concern of ordering from other branch the same old frame i have. walked away with long face. i asked one personel to talk with their technician for better clarification since hndi n explain mabuti ng lady assitant. the technician confirms that the coating adds up the thickness of my lenses even i avail the ultra thin lens. as much i would like to speak up with their manager ,he is not around to hear my frustrations and rant. it could been handle better if upfront sinabi na with the additional coating kakapal ang lenses nyu. i set aside nyu kahit n may paying costumer kayo. it must be explained btter and clearly what they can recieved after the eyeglasses are made. its not only clear vision we are after but better explanation how it would look like for us. unmeet costumers satisfaction. dapat ma train sila paano mag set proper expectations
frustration level:9/10 sge lang kahit worth 3295. pagiipunan ko nalang ulit
left& up: old and broken thinner lenses right and below: new with ultra thin lenses but turned out to be thick AF