u/MidnightActive954

I had a customer come to my gas station to ask where the nearest firework show is. I told him I don’t know where a fireworks show is. He asked if I knew any. I told the customer I don’t know any location of firework shows. The customer got really upset and left.

Here’s some things to consider:

1. I’m literally working. Just because I work at a gas station doesn’t mean I’m magically Google.
2. I just got back from vacation.
3. Google is free and doesn’t judge anyone.

The best part? The customer only came to the gas station to ask that question. can’t do it with these customers anymore.

I work at a gas station. We have two freezers for bags of ice: one for the 7lb bags and one for the 16lb bags. Both freezers have two sides. One of them was out of order, so we had to move the 7lb bags to the left side of the 16lb bag cooler. One customer bought a bag and told me to unlock the freeEr that is out of order. I explicitly told the customer that the freezer is out of order and to go to the other freezer. The customer said there’s not another freezer. The funniest part? The freezers are 2 steps away from each other. There’s no way he didn’t see the other one when walking to the freezers.

Do we not know how to do math anymore? Customers ask this question like figuring out a 9lb bag difference is like trying to discover aliens. Fucking shit, it’s basic math.

I have to deal with absolute idiots that ask where the restroom is in a small volume of space. For context: I work at a gas station where you buy everything outside, while the employee is inside a small kiosk. The kiosk can fit no more than 3 people. There are only two other doors besides the entrance, one being the maintenance closet and the fire riser room. We don’t have a restroom, since we don’t have space. Despite this, people ask where our restrooms are. I reply every single time: “We don’t have restrooms.” I only had one customer say they had to go. We are ran by a retailer store that has a restroom, so I directed him there, as I do with the other customers that ask. I’m surprised they don’t ask for a key for our doors (in the event that they think our maintenance closet is the restroom). They probably don’t even know the entrance door or the other doors exist.

Edit: forgot to add, I had to walk a customer inside the store to the restrooms.

This is probably the dumbest question I had with a customer at my current job. My dumbest from my 2 retail jobs is “Does 4 for $5 mean $20 each?”

I work at a gas station. I asked a customer how much they want to put as prepay on the pump, since their card wasn’t working on the pump. The customer asked me what that means. I repeated myself again and they understood the question.

God damn, are we thinking out of our asses? Are y’all java programs without a main file? The fuck are we doing asking this? Anyways, stay tuned for the next shitshow at my gas station.

Edit: grammar

There’s people that do not report the spill to the attendant, there’s people that start their cars right under a spill, there’s people that try to clean up the spill themselves with water or the windshield wiper fluid, and there’s people that’ll pull the pump out of their car when the pumping gasoline catches on fire.

Remember: in the event of a gasoline fire, do not put it out yourselves. Water doesn’t work, it’ll boil into steam, expand outwards 1700x its volume, and shoot flames everywhere.

Reminder 2: These customers are the same people that try to deep-fry a frozen turkey. The fire department has done countless videos on these topics every year, but people do not listen.

I unfortunately had to work a shift at the gas station where we ran out of premium gasoline. I had people ask me if the gas station across the street had premium gasoline. The answer: I literally do not know, but they do most likely. Customers don’t understand the concept of separate fuel tank systems.

I work at a gas station. I’m doing my usual cleaning, this time I was in the back. A customer complained to one of the managers inside the store (we are ran by a retail store) that I was sitting on my phone and being a lazy ass. The truth is: I’m literally cleaning the areas nobody has bothered to clean, such as the mini fridge and the railings.

These people are the same people that complain when I’m outside cleaning stains on the concrete. Yes, the area has to be coned off. Yes, there will be a huge puddle of water and cleaning solution. Yes, we are told to keep the puddle in one place and allow the puddle to evaporate. Yes, this takes weeks to fully clean. I’m a busy person.

I’m not at the kiosk 24/7. This is the third time I had to post this situation iirc. I have shit to do, so wait your turn to be served. Thank you.

I work at a gas station. I’m outside cleaning concrete because god knows how dirty it is (nobody else cleans it iirc). I have to cone off the entrances to the area I’m cleaning. People either drive around the cones (which I will tell them that I’m cleaning and to move the car), or just complain. Complaining about me doing my job.

I work at a gas station. We sell soda in both regular plastic bottles and in glass bottles. 30% of the time when people buy glass bottles, they ask for a bottle opener. Whenever I tell them we don’t have bottle openers, they either leave, or they complain and say “How am I supposed to open this?”. The answer to that question: Open it yourself in any way possible. Personal bottle openers, teeth, a desk, whatever you have.

I work at a gas station. A customer bought a 16lb bag of ice. Cool, it’s $4.07. Turns out they didn’t hear me say it, nor did they ask what the total was until after the transaction.

Speak up, people.

I work at a gas station. Whenever we run out of an item, customers get extremely pissed like we control how many people grab that specific item, or how they expect us to pull that item out of our asses. If I say we don’t have it, then we don’t have it in stock. It doesn’t matter if the store inside has it (we are ran by a retailer store), that doesn’t change the fact that we should have it 24/7. Also, asking if the store inside has it IS A QUESTION I DO NOT KNOW! I do not have access to the inventory inside, nor should I have access to it.

I had a customer buy a lighter and attempt to buy a lottery ticket. I work at a gas station in Arizona. State law says that you must be 21 to buy lottery (went in effect June 1, 2003, 23 years and 10 days ago!). For some reason, the system does not prompt for an ID whenever I’m ringing up lottery. The woman did not look a day over 20. I asked for her ID, and she said she didn’t have it. I told her I can’t sell the ticket to her. The lighter wasn’t a problem, the policy sets the age requirement to 16 or older (which for some reason requires an ID. I don’t know why lottery does not.). After the transaction, I saw her get in her car and drive off. Yes, drive, WITHOUT A LICENSE.

Edit: Forgot to mention, my previous two posts all happened on the same day as this post (today)

Note: I work at a gas station where customers buy their items outside whereas the employee is inside a small kiosk. Snacks drinks, ice, water, water cases, and oil merchandise are outside, while tobacco, candy, lottery tickets, and diesel exhaust fluid is inside the kiosk with me. We open at 5am and we close at 10pm.

Note 2: The entire station looks very different whenever it’s closed. Most of thr coolers are closed with a garage-like door and are locked up, the ice coolers are locked up, the other few coolers are blocked with some kind of barrier that is connected and locked onto the coolers, and the oil merch, water, and water cases are locked behind built-in doors for the shelves. The pin pad is also closed by a cover that is locked inside the kiosk

Today, at my gas station, I had 3 customers ask if I’m open or closed. Keep in mind, I’m usually inside or outside depending on what duties I do. Today, I was outside checking expiration dates on drinks. I had a really big load of expired drinks.

The first customer asked if I’m open at 6pm. The second customer asked at 6:30pm, right when I’m heading inside to serve him. The third asked right when I’m done checking the expiration dates (7:30 pm).

Some idiot at my gas station decided it was okay to start their car while I’m cleaning a spill beside their car. That shit could have killed me or severely injure me, as well as make me lose my job as it burns down.

Edit: added some stuff

Note: this was not the fuel deliverer. This was a random customer. The customer parked right on the caps for the underground tanks. We had a fuel delivery coming, and I didn’t know the ETA. This means they can be show up at any time.

Additional note: the customer left his car running WITH HIS DOOR WIDE OPEN. That made him extremely vulnerable to car theft. I don’t know what he was doing besides the fact that he was talking to a woman (probably a relative or a close friend). He was talking for roughly ten minutes before getting back in his car and parking at a pump. Shortly after, the fuel deliverer arrived at my station.

I was not going to intervene. He could have assaulted me, or even worse he could have been carrying a gun. To those who do not believe me, I have seen customers open-carry firearms at my station.