
r/retailhell

"well your job sure looks easy"
ive had it happen multiple times now where some weird asshole (most of the time an older man) will walk up to my register just to tell me I "have it easy" or some bullshit like that. and then they start talking about how they have to go work on tractors in the heat or something. as if I give a fuck. does this happen to anyone else??? 😭
How often do customers pay with $1 coins? (USA)
I have some $1 coins and wondering if people use them in circulation often or if some places wouldn’t accept them as payment. Even though it’s legit currency.
working minimum wage made me realize people are twisted
when I first started, I thought that people who left a mess at my food service jobs maybe just weren't raised right and gave them the benefit of the doubt.
later on, I realized many people, if not most who leave a mess- do it on purpose because they simply know that the worker will clean it up.
They even believe we are scum.
in my family, We always clean up after ourselves unless it's a waiter/waitress situation. even then, we don't make an utter mess.
one time in new york, i confronted a man when i was sitting at a restaurant. He and these other jocks were eatibg with their mouth full, table disgusting, and he had just slammed his tray w trash on the ground, then put his FOOT on it. The hispanic guy who cleans there just casually takes the tray from beneath his foot and keeps cleaning. I had to say something, and i recorded it w my phone in my pocket, w the angle- i didnt get their faces but got the audio. He just stared blankly at me and had no explanation. It made me so furious.
the ugly side of America.
Does working in retail make you hate people...
reddit.comPrank call or not, kind of iconic
So yesterday we got a call from a woman asking if somebody had found anything in the fitting room, so I asked her what it was and she said it was embarrassing and then whispered "a butt plug" and I was just taken aback because ohmygod?? Not even the craziest thing tbh.
My co-worker went to check the fitting rooms and came back saying that there were people in there, but that we could take her info down, and she had hung up. He thinks it was a prank call bc she never called back. Who knows 🤷🏻♀️ most likely a prank tho, but lowkey icuntic.
I had told her how that wasn't even the most wild thing. Like, we've literally found a vibrator in the fitting room before n shit and she was SHOCKED. Honestly, best thing that happened to me all day. She was saying how the butt plug was a two time thing with her bf and I'm just like ahsjgjsjvjajcks
If this is real, girl, keep better track. If not, lowkey still made my day.
And then they get mad at me if I tell them I can't work those shifts
Stay Out Of Staff Areas!
Today's the day I get a bad review from a customer I guess. Due to being short staffed and the usual inability of customers to follow directions or read, I've had to run across the parking lot multiple times today to get people to the right pick up area.
Of course that means it takes longer for some people to get their items. I get it, it's frustrating. That said it doesn't give customers the right to wander into a warehouse after two minutes and try to find their order themselves.
If you aren't being loaded up in a timely manner, call the store, don't wander into possibly dangerous areas. Also have enough patience to wait three minutes maybe.
Not only did this guy walk into a warehouse with employee only signs, when I showed up and told him he couldn't be in there he decides to snark that if we didn't want customers in there then we should be there.
I'll admit I could've been more courteous about it, but I no longer care about this job so I gave him the same tone and told him he shouldn't ignore staff only signs, loaded him up and told him to have the day he deserved.
I'm so tired of helping customers, my next job will hopefully be something where I don't deal with people.
You're responsible for yourself
If you want to use your loyalty points, you have to tell me that. I'm not paid enough to pretend to have telepathy. If you wait until the transaction is over to even ask about your points, then get mad I didn't ask about YOUR meager fucking points, and make me redo the entire transaction to get your dollar, you're worse than a toddler. I was asking for what I wanted before the age of 5. I don't care about your points. That's your responsibility.
Don't worry though, I'll follow you home to wipe your ass for you too, I know that's too much to remember
What annoys you guys?
I'll go first. I hate when customers:
Tell me how much soda/water/whatever they have in their cart in the middle of me greeting them
Say "I guess that means it's free" when something fails to scan
Ask me to check the price of everything in their cart
Hit on me (usually old men)
Smell like actual sewage (again, usually old men)
"hello isn't a proper greeting"
JFC it is only 6:40 in the morning. Had a dude come up and say "Good Morning"
I replied with a hello
Then he started getting huffy, telling me that if someone says "good morning/afternoon/evening/night" then you're supposed to respond the same way not a "hello"
Too damn early for this nonsense
The only reason I reply with hello is because when I first started, I used to say good morning, but then I would get customers who would get pissy with me for being happy too early in the morning
Why are we paid like crap?
I understand you don't need a lot of high end technical skills to pick things up and put them down in other places. But to do it RIGHT, you need to work at a satisfactory consistent pace, not sit down for prolonged periods, listen to people all day, and pay attention to where things go.
Plus, I am one of the few non-manager employees tasked with monitoring inventory and ordering additional product.
Then, I heave all the things that aren't my things out of the way in order to heave my things. I am tired of giving my body to the cause without having a satisfactory lifestyle. But I am so far unsure how to fix it.
Why do customers think it’s okay to think they can take carts we are actively using?
Using a cart at Home Depot and had my tools in it, and notebook for writing along with trash and someone walked up, touched and pointed at my cart and said “is it okay if I can take?” Since I’m so tired today from last night instead of saying the usual “oh no I’m sorry, but I’m using it” I just said “no.” With a straight face. Customers have taken carts I was actively using before, what’s with that? Laziness to get another cart? Entitlement? I’ve had a woman use my cart full of GARBAGE and manure bags and use it to walk her own stuff to checkout… then walked away. I took my cart back after placing her things at the register and she was furious and threatened to report me (mind you I was in the heat for a few hours sweeping dirt and MANURE!!) Karen’s mom said sorry to me and said it was okay to take back MY cart at checkout. I was literally in the middle of a job and she thought it was okay to make me stop what I was doing to use my cart to walk her own items over after I said that it was my cart.
Why do people do this??
Smokers, why do you never ask specifically for what you want?
Smokers, why do you never ask specifically for what you want?
I work a job where I have to sell smokes to customers. No big deal. But why do yall never specify what you are looking for.
For example "I'll have a John Players"
Like ok? John Players what?? I have 4 different kinds, 2 sizes of each kind and 2 Lengths of each. Please specify.
So I'll ask "Wich Size/intensity did you want?"
Then I always get attitude for asking. Like, im not a mind reader, man.
Thats like walking into pizza shop, saying you want a Pizza. Then expecting the cook know you wanted a NY style pepperoni with parmesan. Like how am I supposed to know that?
How many time did I hear it today
“Just printed it”
I had a once in a career experience last night
Guys I did it. I finally managed to stare a guy into realizing his question was stupid. He even apologized for being dumb.
He asked if he could get an item that has a 2 for $6 deal but only pay $3 for 1.
Bald customer shuts down.
I’m a male with quite long hair. A queued-up customer with a buzz cut and a horrifically receding hairline told his pal, who I was ringing up, that it makes me look like a rat (lmao). He said it in Spanish, which he must have assumed I didn’t speak because I greeted them in English. Come on, I fucking look as if I belong in Apocalypto.
Baldie seemed quite shocked when I asked him, in Spanish, what animal he’d resemble with the little hair he had left.
For god sakes people, it's summer, wear some deodorant.
I should not be gagging when you step in line. How do you even manage to smell that bad. I literally couldn't bag her groceries for her. What am I supposed to do in situations like this? I just walked away from her, but I dont want to be rude and get a complaint. I honestly would have thrown up. I understand some people dont have the money to shower, but at least spray on some deodorant, it's $1.25 at the dollar tree. If you can afford gas to get here, you can afford some deodorant. Go jump in the creek at the park if you need to.
I'll admit, with the very hot days I dont smell the best either even with showering and deodorant, but you still can't smell from 6 feet away, and it's not even close to how bad you smell.
Three bags!
Yesterday I checked a woman out, she had a pair of shoes and some other items. They all fit in one bag, and it came out in the low $20 range. When I handed her the bag, she said, "At any *other* store, I'd expect at least three bags for that amount of money." Really? Go to one of those other stores next time, okay?