Drivers need to be penalized for canceling a scheduled pickup
This is the second time this has happened where I book a pickup for an early morning flight several days in advance. In the morning I get a notification that the driver cancelled and I’m being assigned a new driver.
New driver sits up the street for 5-10-15 minutes waiting for me to cancel. After I called her out, she tried to play dumb and then just cancelled the pickup. Ended up driving myself to the airport so I didn’t miss my flight.
This shit should be penalized to the fullest extent. Idc what your reasoning is, if you’re preying on the vulnerability of someone needing to catch their flight, you are the truest piece of human garbage this earth has to offer. Of course you try to talk to support and they don’t understand the situation at all and tell you they can’t refund you, etc.
Just ranting but this shit is making me never wanna use uber again. Especially being the second time I’ve dealt with this exact scenario