Salary on hold due to missed MYTE submission — leaving Accenture this Friday. Need advice
Hi everyone, I joined Accenture on May 25 and unfortunately missed my MYTE submission for the period of May 25–31.
My May 25-31 salary was eventually processed as an off-cycle payment and credited on June 5. However, my July salary was put on hold because of the missed MYTE submission.
A few other colleagues who joined along with me were in the same situation. Their July salary was also initially held, but it was later processed as an off-cycle payment and credited on August 5. Mine, however, is still on hold.
I raised tickets with both the MYTE and Payroll teams. Payroll told me that the payment is being held because of the missed MYTE. When I checked with the MYTE team, they said that all my timesheets have been processed from their end and asked me to contact Payroll again.
The frustrating part is that I’m currently on notice period, and my last working day is August 21 (this Friday).
In my latest ticket, Payroll told me that I can expect the July salary to be processed as an off-cycle payment on August 20. However, I’m not sure whether it will actually get credited tomorrow.
I understand that my August salary will be included in my Full & Final settlement, but my concern is specifically about the pending July salary. If it doesn't get credited tomorrow, should I immediately email HR/Payroll and get written confirmation that the pending July salary will be paid after my exit?
I’m also worried because once I leave the company, I’m not sure how easy it will be to follow up on a pending salary payment. The lack of visibility around these payroll issues has honestly been quite frustrating.
Has anyone been in a similar situation at Accenture where your salary was held because of a missed MYTE submission, especially when you were leaving the company? Did you eventually receive the pending salary through an off-cycle payment or as part of F&F?
Any advice on what I should do before my last working day would be really appreciated.