Any other cemetery employees on call?
At my current cemetery (which is a combo location), I get handed pricing calls at any hour when I am assigned to phone duty, but that wasn't made clear to me when I interviewed for this role or was trained for it. There has been zero communication about expectations regarding taking pricing calls on off hours and whether we need to take our laptops home to have all price info handy or if it's okay to take down their name and number and call them back the next day. All I've been told is that I'm supposed to pick up the phone, and that didn't even come from my manager. I'm not sure my immediate manager is even aware that we are being sent these calls from our answering service after hours.
I ask because at my previous cemetery/FH combo, no cemetery employees were on call. You either were at work or you weren't, only FDs/removal crew were on call. Since my sample size is only 2, I'm not sure which is the outlier here.
So, other cemetery employees (or FDs and admins at combo locations), are you ever on call, and what is expected of you if you are?