almost got scammed by a stake wheel promotion
last week i hit a 1086x on gates of olympus super scatter while the wheel wars prize drop was running. right after i checked how many of the 1000x prizes were left and there was still 1, so i knew i'd gotten that one.
messaged support just to be sure, asked if i had to do anything to claim it or if it just comes automatically. they said it'd come through when the promo ends.
week later the promo resets to this week's drop and i got… nothing. not in my balance, not in my vault. so i go back to support and it's the usual runaround, "it's automated", "the provider handles it", "we can't really verify it on our end". took a bunch of back and forth but they finally actually looked and gave me the $500.
thing is the only reason i could even argue it is because i still had the bet from a week ago. stake only keeps your last 40 in the feed so good luck pulling up a casino bet from 7 days ago normally. i had it saved through an extension i use, gave them the exact bet id and that was that. if i didn't have it they wouldn't have lifted a finger.
anyway, save proof of your bets if you're doing these promos. they're not gonna dig it up for you.
p.s. hid the customer name in the screenshots for obvious reasons
p.p.s please don't beg in the dm's