Invalid Frontier Miles Number

I was trying to check in on the app for my flight tomorrow and it kept giving me an error that read "Invalid Frontier Miles Number." I double checked to make sure my miles number was the same on Frontier and Barclays, and they were. I also logged out of the app and cleared the cashe. Still got the error code. Finally, their chat bot sent me a link to check in on my laptop, so I'm good for getting to my destination, but I don't want actually live there. Any idea what this message means and why I kept getting this error message, even after confirming my numbers were correct across different accounts?

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u/My_clever_nickname — 17 days ago

You could buy tickets at the door. Decided to take my friend to Celebration III for her birthday like a week before the event. Got her a weekend pass at the door.

I miss those days. Before the dark times. Before the scalpers.

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u/My_clever_nickname — 2 months ago