r/frontierairlines

I’m flying tomorrow (10/12/26) with my 22 month old (on my lap) for her first flight and only my second as a 31 year old. My flight is 3 hours, I am not a nervous flyer or concerned about bothering others since it’s mid morning and not terribly long. Right now I’m assigned a middle seat between two strangers, which of course I knew could happen being that I didn’t pay but my concern isn’t the other passengers it’s my daughter wanting to just run the whole time without having room and me looking like a cheap idiot. We are third row from back and as of right now both rows behind us are completely empty, I’m aware this can change anytime. I will deal with the possible craziness to save $30 as this is a trip for a friends wedding that came just so happened to land on the same week as buying a new home.

My question is, can I ask the gate agent (given the rows are still empty) if we can move? Is that even a thing on a more then half full flight? I just figured if it’s a thing maybe I could get lucky.

I know there are the usual complaints out there about the lack of available Go Wild flights but you kinda know that when you up. Here's the real scam: Spending hundred on an iffy purchase for the pass, then turning around and watchinf them terminate a bunch of routes a month or two later. They had to know this was about to happen when they sold the pass, but they concealed it. I bought the pass for one specific route to/from Little Rock, which was among the mass terminations. There ought to be a class action here, but I'm sure it's precluded by the fine print. Avoid these scammers.

Posting this as a warning to other Frontier GoWild! Pass holders.

My annual GoWild! Pass automatically renewed for $599 on April 30. I didn’t catch the renewal at the time. I also couldn’t find an advance renewal reminder from Frontier in my email.

I hadn’t used the renewed pass and hadn’t taken any Frontier flights after the renewal.

When I eventually contacted Frontier and asked them to cancel the renewed pass and refund the $599, I was told the refund request had to be made within 24 hours of the renewal. They refused the refund.

I disputed the charge through my credit card company. Frontier responded with the original GoWild! terms showing that I had agreed to automatic renewal, and the dispute ultimately went Frontier’s way.

I’m not claiming the charge was fraudulent. I originally signed up for GoWild! and agreed to an auto-renewing membership. But a $599 annual renewal combined with what Frontier told me was a 24-hour refund window is something customers should understand very clearly.

So here’s my advice to anyone with GoWild!: check your expiration/renewal date today. If you don’t want another year, don’t assume you’ll have much time to fix it after the charge hits.

I got some value from the pass, so I’m moving on rather than spending more time fighting over the $599. But I think other customers deserve to know exactly what happened.
Has anyone else had a GoWild! Pass automatically renew? Did Frontier send you a reminder beforehand?

Consumers should not be charged for a service that becomes impossible to use because the airline cancels the underlying flight. Is it unreasonable?

I am not the first, saw a few posts a while ago. I got caught getting all my flights cancelled over thanksgiving. Flights got reimbursed but the insurance is non refundable. They didn't give other replacement options , as they were more expansive ? I am ok with that, but the insurance practice is troubling.

Frontier/HTS Disruption Assistance only applies within 24 hours of departure, yet the fee remains non-refundable if Frontier cancels weeks/months earlier. This structure creates a troubling incentive: fees can be collected on flights that are later canceled before the service ever. The federal consumer-protection authorities should investigate whether this practice is unfair. But not sure how that works.

Frontier suffers no apparent financial harm when it cancels the flight itself, making it difficult to justify retaining a non-refundable protection fee for a service the consumer was never able to use.

Had quite the travel day yesterday. Flight originally delayed 15 mins- nbd. I check flight aware and my flight is STILL in Dallas. Whatever- I’ll go to the bar and grab a snack. Delayed again. This time for 2 hours and 15 mins. Keep checking and my plane is taxiing in Dallas for over two hours. Now frontier is saying they found us a new plane and delay it to 8:30 (original flight supposed to leave at 5). All of us are just excited to have a plane again. Also, I’m gowild so this flight only costed me $15 so I couldn’t really complain too much. Frontier issues my meal voucher as we are boarding. Sweet! I wasn’t really expecting anything since it’s frontier but now my flight was free! We get boarded- wait at the gate for an HOUR before the pilot comes on and tells us to deplane- bad engine. Lots of angry flyers now. We all march over to the new gate with new departure time 10:20. 10:15 rolls around and no announcements. I tell the girl next to me jokingly that “we can still make 10:20 if they board everyone rlly fast” and they immediately come on and start boarding us. Finally landed in okc around 1am CT. I fly frontier a lot so I really wasn’t expecting any sort of compensation from them but I was pleasantly surprised when I got home to a $50 VOUCHER in my email!! Basically made $$ (even though I could have driven in the time it took) All this to say that: if you’re flying frontier, keep your expectations low. And who knows! They might surprise you.