First client anxiety pls help!!
Hello! I’m a student and I had my first client today. I am feeling very uneasy because- short version is we ran out of time bc she had to go somewhere at 1:00 and she had to leave with her hair wet. I know this is probably so silly but any reassurance would help greatly.
Basically she came in around 10:30 and wanted a root touch up to cover her grays and a toner to cool down her previously lightened hair. She was a level 4/5 closer to the roots with level 6/7 mid to ends and lots of shiny white grays coming in. We did a level 5.5 root color and pulled through with a lighter lower vol. formula.
She told me in the beginning she had to be out at one, sharp. I was horrified. I had no sense of how much time I was taking and I really wish I worked a bit faster on the root application but it being my first time doing it on a person I was trying to make sure it was all done well. I pulled the secondary color through much faster than the root application but it wasn’t done processing til one 😭
She also wanted a cut and blowout style and I just feel awful that I took so long and wasn’t able to give her everything she wanted. And I’m especially nervous that I couldn’t see the finished color and make sure she was happy with it. She literally had to run out.
In my defense there were a lot of things outside of my control that slowed us down too like not ever being able to find a teacher or having to wait for them to get me the color. But still I know i definitely need to move faster. She did say she will come back tomorrow for the cut and dry but what if she hates it or it came out wrong.
I’m basically here to ask if anyone has tips for time management or can relate to taking too long on their first color service. I’m so anxious.